Lot of problems
Since some (long) time I am experiencing a lot of troubles with TC. I am going to write here because I don't know how to solve.
First, I am not able to access my TC profile. I opened a ticket 5 (yes 5) months ago, I got some vague answers and then nothing. For three times (last time 16 days ago) I solicited for some information, but no answer at all.
This is the ticket https://help.topcoder.com/hc/en-us/requests/115305
Second, I registered to a challenge (https://www.topcoder.com/challenges/a042b2c2-8fce-4cc9-be17-c66c825bfff9), but after some time I get un-registered for unknown reasons. Anyway, when I register, I am not able to download a PPT template, that I should use for my submission. And the strange thing is that I get the same error that I have when I try to access my TC profile page.
Thanks for any help or advise and with the occasion Happy Christmas Holidays to Everyone !!!
Comments
Thank you for the post @paolog and we are really sorry for the inconvenience:
1) Do you still experience the issue with accessing your profile? I can help to follow up your case with the related team to find the root of the problem and we can try to solve it from there
2) I can't access the challenge page because it was a private challenge, are you part of the group assigned for the challenge? If no, then it probably the reason why you're being unregistered after some time.
Hey, thank you @fajar.mln, now I can access my profile and this was the most important issue for me.
Regarding the challenge, ok I understand, maybe I did not noticed it was private or it was not marked as private. Anyway, good to know and many thanks again.
could you please help with this when i am compiling my code in vintage arena it says request timed out. @paolog