Problem with aplet Arena login

15 posts Mon, Jan 16, 2023 at 07:19 PM in General Discussion

For some time I can't login into Aplet Arena. I get the message: "You login request timed out".
Support didn't help me.
Could anyone give me a hint how to resolve this problem ?

tygrysek

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+2

Comments

  • 348 posts Tue, Jan 17, 2023 at 05:39 PM

    Are you sure you have the latest version of the file https://www.topcoder.com/contest/arena/ContestAppletProd.jnlp ?

    +2
  • 3 posts Fri, Jul 28, 2023 at 05:15 AM

    hey has topcoder cleared the practise rooms in the latest applet??i can't see subsmissions for old SRMs and TCOs.can u clarify??

    +1
  • 15 posts Tue, Jan 17, 2023 at 05:52 PM

    Thanks Pena!

    It was a good hit! 
    WIth this version I can login without probelm.
    I used old file for years and I didn't notice that new release is available.
    
    Thanks again.
    
    tygrysek
    
    +1
  • 15 posts Tue, Jan 17, 2023 at 07:16 PM

    Ooops. It was only temporary success!
    Now trying to compile a practice problem I get the message: "Your request timed out", so I can't test nor submit the solution.
    Nevertheless in a summary window I see problem status as "compiled". Strange...
    Any hint how to resolve it ?

    tygrysek

    +1
  • 8 posts Tue, Jan 17, 2023 at 07:50 PM edited Jan 19, 2023 at 09:08 PM

    same issue
    Did you find any solution?
    @tygrysek

    +0
  • 15 posts Sat, Jan 21, 2023 at 03:26 PM

    So far - no
    :-(

    +0
  • 15 posts Wed, Jan 25, 2023 at 06:46 PM

    Hi,

    I tried today again and my practice submission was handled correctly! But I changed nothing, so I don't know what was the reason. I'll test Arena next days too...
    
    +0
  • 41 posts Wed, Jan 25, 2023 at 07:16 PM

    Hi all,

    You definitely need the latest version of the applet (2022-1.0 from November, 2022).
    This will fix the login timeout.

    The .NET compiler is down for all versions of the applet (and web arena) and we are working to restore it. I don't have an ETA yet.

    We will also be adding an auto-upgrade to the applet in the future so you will be notified and able to download the latest version when it is available. The 2014 and 2022 versions of the applet won't be able to upgrade themselves but hopefully the next version will. We will find a good way to notify everyone when that version becomes available.

    Thanks for the feedback!
    Adam/jay_peg

    +0
  • 4 posts Sat, May 20, 2023 at 12:23 AM

    I've been getting You login request timed out error for weeks. I'm using Arena Applet version 2022-1.0 (November 10, 2022) version.

    Any ideas?

    +0
  • 2 posts Sat, Jun 3, 2023 at 03:02 PM

    Hi - I am trying to use the Arena after several years. My login request is timing out. Is this still an issue?

    +0
  • 2 posts Sat, Jun 3, 2023 at 03:06 PM

    Pls ignore. I switched connection to "HTTP Tunnel A" and it worked.

    +1/-1
  • 3 posts Thu, Jul 27, 2023 at 06:43 AM

    hey has topcoder cleared the practise rooms in the latest applet??i can't see subsmissions for old SRMs and TCOs

    +0
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